Frequently Asked Questions

What length is the subscription for CENSON® Care?

What length is the subscription for CENSON® Care?

What length is the subscription for CENSON® Care?

CENSON® Care requires a commitment of just one month. You may cancel the subscription at any time before the next payment is due. Keep in mind that there are no refunds so make sure you cancel your subscription before the beginning of the next month. Just drop an email to [email protected] with your account details and we will process the cancellation within 24 hours.

What length is the subscription for CENSON® Care?

What length is the subscription for CENSON® Care?

CENSON® Care requires a commitment of just one month. You may cancel the subscription at any time before the next payment is due. Keep in mind that there are no refunds so make sure you cancel your subscription before the beginning of the next month. Just drop an email to [email protected] with your account details and we will process the cancellation within 24 hours.

What languages does CENSON® Care support?

What languages does CENSON® Care support?

What languages does CENSON® Care support?

CENSON® Care is available in a number of languages including:

  • English
  • Spanish
  • French
  • Danish
  • Japanese

If you require a language not listed please request this through our HelpDesk.  We can normally make CENSON® Care available is your language in a couple of days.

What languages does CENSON® Care support?

What languages does CENSON® Care support?

CENSON® Care is available in a number of languages including:

  • English
  • Spanish
  • French
  • Danish
  • Japanese

If you require a language not listed please request this through our HelpDesk.  We can normally make CENSON® Care available is your language in a couple of days.

What languages does CENSON® Care support?

What languages does CENSON® Care support?

CENSON® Care is available in a number of languages including:

  • English
  • Spanish
  • French
  • Danish
  • Japanese

If you require a language not listed please request this through our HelpDesk.  We can normally make CENSON® Care available is your language in a couple of days.

What medical devices does CENSON® Care support?

What medical devices does CENSON® Care support?

What medical devices does CENSON® Care support?

CENSON® Care provides support for most medical devices that are connected via BLE Bluetooth, WiFi, Ethernet, and direct connection.  If you have a particular device you wish to confirm please contact our HelpDesk with the device Name, Manufacturer, and Model and we will confirm it's support status.

Keep in mind that most, if not all, devices can be used in 'manual' mode and that the relevant data can be manually entered into CENSON® Care.  This also means that any non-connected medical device is also supported.

If you are looking to purchase new medical devices and would like to check their support status, and get some suggestions, again you are welcome to contact our HelpDesk at any time.

 

What medical devices does CENSON® Care support?

What medical devices does CENSON® Care support?

CENSON® Care provides support for most medical devices that are connected via BLE Bluetooth, WiFi, Ethernet, and direct connection.  If you have a particular device you wish to confirm please contact our HelpDesk with the device Name, Manufacturer, and Model and we will confirm it's support status.

Keep in mind that most, if not all, devices can be used in 'manual' mode and that the relevant data can be manually entered into CENSON® Care.  This also means that any non-connected medical device is also supported.

If you are looking to purchase new medical devices and would like to check their support status, and get some suggestions, again you are welcome to contact our HelpDesk at any time.

 

When does CENSON® Care provide support?

When does CENSON® Care provide support?

When does CENSON® Care provide support?

CENSON® Care provides HelpDesk support 24/7/365.  That is, you are welcome to contact our HelpDesk whenever support is needed. 

When does CENSON® Care provide support?

When does CENSON® Care provide support?

CENSON® Care provides HelpDesk support 24/7/365.  That is, you are welcome to contact our HelpDesk whenever support is needed. 

When does CENSON® Care provide support?

When does CENSON® Care provide support?

CENSON® Care provides HelpDesk support 24/7/365.  That is, you are welcome to contact our HelpDesk whenever support is needed.